Create and Manage User Accounts


As an administrator, you can invite people to your Calibre organisation to collaborate on performance and get access to metrics and reports. You have full control over who joins, what Teams they have access to and levels of permissions they have to potentially make changes.

Each Calibre plan includes a given amount of seats (see the Pricing page) free of charge. You can always add more people above that limit, no matter which plan you are on, at extra cost. When you add a new person above the limit, we will notify you if there are any extra costs.

Add a Person

As an administrator, you can add people to your Calibre organisation under Manage → People tab:

  1. Click on the Invite people button in the upper right-hand corner.
    People tab where you can add and manage people within your organisation.
  2. Fill in the necessary profile information, select an appropriate role and which Teams they should belong to:
    Invite a person to your organisation by providing their name, email and role.
  3. Click the Send invitation button.

The person you invited will receive an email with a prompt to join your organisation.

Remove Person’s Access

You can remove people from your organisation at any time. Navigate to the Manage → People tab and:

  1. Click the Remove link next to the person you’d like to remove:
    Click Remove to remove person’s access to your organisation.
  2. Confirm revoking access by typing the persons’ name in the modal.
    Confirm user account deletion by typing the person’s name.

The account data will be immediately deleted and their access revoked.

Find a Person

You can quickly find a person (or people) using the search field in the upper right corner of the People tab. You can query by:

  • name
  • email address
  • role
  • authentication type

You can also sort the People table by clicking on the headings. For example, click on Last seen to uncover people who log in to Calibre most frequently.

Manage Permissions

There are three roles with different levels of access in Calibre:

  • Administrator: can manage the organisation, all monitoring settings, add Sites, run tests and use the full capabilities of the API for all Teams.
  • User: can manage all monitoring settings, add Sites, run tests and use the full capabilities of the API for the Team(s) they are a member of.
  • Viewer: can view monitoring data, run tests and use the API to retrieve performance metrics for the Team(s) they are a member of.

In short, administrators are people who have full control over your organisation in Calibre. Users are contributors who control what gets monitored and how. Viewers have read-only access, so they are people who need to be able to view, but not change performance monitoring data available in your account.

Here’s a full breakdown of permissions per role:

ActionAdminUserViewer
Add Sites✅ Yes✅ Yes❌ No
Edit Sites settings✅ Yes✅ Yes❌ No
Add and edit Test Profiles✅ Yes✅ Yes❌ No
Add and edit Performance Budgets✅ Yes✅ Yes❌ No
View metrics and reports✅ Yes✅ Yes✅ Yes
Customise displayed metrics✅ Yes✅ Yes✅ Yes
Receive email reports and alerts✅ Yes✅ Yes✅ Yes
Create Snapshots✅ Yes✅ Yes✅ Yes
Create API Tokens✅ Yes✅ Yes (PAT only)✅ Yes (PAT only)
Invite and manage people✅ Yes❌ No❌ No
Create and manage Teams✅ Yes❌ No❌ No
View and change plan and billing information✅ Yes❌ No❌ No

To change someone’s role:

  1. Click the Edit link next to the person you’d like to change permissions for.
  2. Then, choose between Administrator, User and Viewer based on the access limitations you require.

The permission level will be immediately changed.