Manage Your Profile
Manage Email Notifications
Manage Your Plan and Test Usage
Add and Remove Test Packs
Manage Payment and Invoice Settings
Create and Manage User Accounts
Create and Manage API Tokens
Manage Organisation Settings
Enable SAML Single Sign-On
Cancel Your Calibre Account
Export Your Calibre Data
Manage Your Profile
Manage Email Notifications
Manage Your Plan and Test Usage
Add and Remove Test Packs
Manage Payment and Invoice Settings
Create and Manage User Accounts
Create and Manage API Tokens
Manage Organisation Settings
Enable SAML Single Sign-On
Cancel Your Calibre Account
Export Your Calibre Data
Only an account administrator can access the Manage → Billing area for your organisation. In the Overview tab, you will be able to view your current Plan subscription, adjust it and analyse the test usage for the current billing period.
If you’re currently on Trial or your 15-day free period has expired, you can select a Plan by clicking Choose a plan button on Billing → Overview tab. The Choose a Plan page features a Plan table for the ease of comparison, or you can find more information on our Pricing page.
After choosing a Plan, you will be taken to Order Summary page, outlining your subscription price, any additional Test Packs and seats outside of plan allowance. After adding a payment method and providing invoice settings details you can start your Calibre subscription.
All Calibre Plans are charged for the month or year ahead. You can upgrade or downgrade, switch the payment schedule frequency or currency at any time.
An invoice will be sent immediately to a specified Billing email. You can also always access past invoices in Billing → Invoice History and Settings tab.
To upgrade your Plan, follow the steps outlined in Choose a Plan section. Unless you change your plan currency, your first payment on an upgraded Plan will be lower as it will include the previous fee. After the first month, you will be charged the full price of a chosen Plan.
To downgrade your Plan, follow the steps outlined in Choose a Plan section.
Unless you change your plan currency, your first payment on a downgraded Plan might be lower or 0 as it will include the previous fee. After the first month, you will be charged the full price of a chosen Plan.
You can change how often (monthly or yearly) and which currency (USD, EUR or AUD) you pay for Calibre. Make the desired change in the switcher at the top of the Choose a Plan page and proceed through the Order Summary confirmation process to apply the change.
When changing the currency, we recommend aligning the switch with your billing cycle as you won’t be credited for remaining, unused time on Calibre.
In the Usage section of Billing → Overview, you can quickly see how many tests have been used so far in your billing period to ensure continuous monitoring. Calibre will also email account administrators once you’ve reached 80% and 100% of the test allocation.
The usage bar highlights:
It also shows the current estimated amount of tests for this month’s billing cycle:
By clicking Show per Site and Team usage, you can inspect how many tests were used, the test schedule and the Team that owns each Site in your account. We also display the estimated amount of tests, so you can easily spot which Sites are using the bulk of your monthly allowance.
API tests are not outlined in the usage table as they are calculated on per-organisation, not per-Site basis.