Frequently Asked Questions
How do the plans work?
You’re charged a monthly subscription fee dependent on which plan you've chosen. All plans are paid in USD on pro-rata basis.
Do you charge for additional team members?
No. We believe that performance should be a shared responsibility of the entire team.
How long do you keep metrics for?
We want you to always be able to compare the history of your sites in Calibre. That’s why we're offering lifetime snapshot data retention for all account tiers.
Can you invoice me?
All users are emailed a PDF invoice once a month. It’ll also contain relevant tax information, as long as you’ve entered it in the “Invoice details” page. If you’d like to go through a more formal supplier arrangement — contact us.