Terms of Service


The Company provides the Calibre online application that provides powerful analytics and insights enabling improved user experiences on web-based applications. Use of Calibre is subject to these Terms of Service.

1. Definitions

The following terms are used regularly throughout these Terms of Service and have a particular meaning:

2. Using Calibre

2.1. General

2.2. Features

2.3. Dashboard and Alerts

Real-time user Tracking

3. Fees, payments & refunds

3.1. Fees

3.2. Currency

All Fees are quoted in US dollars, however transactions may be processed in an equivalent foreign currency (such as Australian dollars or British pounds).

3.3. GST

For Customers in Australia, GST is applicable to any Fees charged by the Company to the User. Unless expressed otherwise, all Fees shall be deemed inclusive of GST. The Company will provide the Customer with a Tax Invoice for any payments.

3.4. Refunds

No refunds of Fees are offered other than as required by law.

3.5. Late Payment

4. Third Party Login and Integration

4.1. Registration & Login

4.2. Ongoing Availability

4.3. Data from TPS

Where a User connects and or registers their account using a TPS, the User authorises the Company to use data from that TPS to create the User’s profile within Calibre.

5. General conditions

5.1. Licence

5.2. Modification of Terms

5.3. Software-as-a-Service

5.4. Support

5.5. Use & Availability

5.6. Privacy

5.7. Data

5.8. Intellectual Property

5.9. Disclaimer of Third Party Services & Information

5.10. Confidentiality

5.11. Liability & Indemnity

5.12. Termination

5.13. Dispute Resolution

5.14. Electronic Communication, Amendment & Assignment

5.15. General